Shipping Policy
ABF Distributors (Pty) Ltd
Roosevelt Park, Johannesburg, 2195
sales@abfdistributors.co.za
+27 61 536 2670
WhatsApp Us
Delivery Areas
- ABF Distributors delivers to all major cities and towns across South Africa.
- Deliveries to remote or outlying areas may take longer and may include an additional surcharge.
- International shipping is not currently offered.
Order Processing
- Orders are processed and dispatched within three to seven business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Orders for backordered or special-order items may take longer and will be communicated to the customer.
Delivery Times
- Standard delivery takes between two and seven working days, depending on the delivery location.
- Deliveries to rural or remote areas may take up to ten working days.
- Delivery times are estimates only and ABF Distributors is not liable for delays caused by couriers, labour strikes, severe weather, or other external factors.
Delivery Costs
- Shipping costs are calculated at checkout based on the weight, size, and destination of the order.
- Promotional or free delivery offers may apply from time to time and will be clearly displayed on the website.
- Larger or bulky items may carry an additional delivery surcharge, which will be communicated before dispatch.
Tracking and Delivery Confirmation
- A tracking number will be provided once the order is dispatched.
- Customers are responsible for ensuring that someone is available to receive the delivery at the specified address.
- If delivery cannot be completed, the courier may leave a notification and attempt re-delivery, which may incur additional charges.
Risk and Ownership
- Risk of loss or damage passes to the customer once the order has been delivered to the specified address.
- ABF Distributors is not responsible for lost, stolen, or damaged goods once proof of delivery is obtained from the courier.
Incorrect or Failed Deliveries
- If incorrect shipping details are provided and result in failed delivery, the cost of re-delivery will be charged to the customer.
- If an order is returned to us due to repeated failed delivery attempts, a re-delivery fee may apply.
